The moment you submit application form for Russian e-Visa on our website, you will receive a confirmation email which formalize an agreement between you and VISA ADVISOR LLC.
In case if your visa is denied by Russian government authorities, you will receive an email from us that your application is denied. In this case, you have to request a refund by email within five business days. After reviewing your request, we will refund full application fee of €39 within 30 (thirty) days.
Please email us email@example.com to request your refund. The estimated response time is two business days.